GT99's Privacy Policy

Protecting the privacy of users of the gt99apps.com website and associated mobile apps (hereinafter referred to as "GT99" or the "Platform") is one of our highest priorities. This privacy policy clearly explains what information we collect, why we collect it, how we use it, and what your rights are.

By using our platform, you are deemed to have read and accepted this privacy policy. If you have any questions, please contact our support team — we are always ready to explain everything with transparency.

When you create and use an account on GT99, certain information is collected either automatically or when you provide it directly. Here is a detailed breakdown of the data we collect:

We never store your complete bank card number, PIN, or password. All payment details are processed securely through the payment gateway and never retained on our servers.

GT99 only uses your data for clearly defined purposes. It is never misused or processed without authorization. The main uses include:

• Creating, verifying, and managing your account.
• Processing all deposit, withdrawal, and bonus transactions.
• Completing KYC and age verification checks.
• Preventing fraud, money laundering, and any unlawful activity.
• Delivering prompt customer support.
• Sending promotional offers and bonuses (only when you have opted in).
• Monitoring responsible gaming behaviour.
• Meeting our legal and regulatory obligations.
• Maintaining platform security and operational stability.

GT99 only keeps your personal data for as long as needed to deliver services or meet legal requirements. Our data retention principles:

• While your account is active, we store all your account and transaction information.
• After account closure, we are legally required to retain financial records for at least 5 years.
• KYC documents: stored for up to 7 years after you close your account.
• Marketing data: deleted immediately if you withdraw your consent.
• Cookie information: cleared when your browser session ends or after the cookie expires.

We never keep data beyond legal obligations. Once retention ends, data is securely and permanently erased.

GT99 never sells your personal information. To provide our services, we may share limited data with trusted partners:

• Payment providers: bKash, Nagad, Rocket, and banking partners receive what is necessary to verify transactions.
• Game providers: Licensed game providers receive the data needed to run their games.
• KYC verifiers: Authorized third parties may review some documents for identity verification.
• Law enforcement agencies: We may share data in response to court orders or legal requirements.
• Anti‑fraud system: Automated anti‑fraud software analyzes transactions to protect your account.

GT99 uses cookies to improve your experience. Cookies are small text files stored on your device.

• Essential cookies: Essential cookies: These are crucial for login sessions and security. Disabling them may cause the site to malfunction.
• Functional cookies: Functional cookies: They remember your preferences (language, theme, etc.) for a smoother experience.
• Analytics cookies: Analytics cookies: They help us understand how the platform is used. All data collected is completely anonymous.
• Security cookies: Security cookies: These detect fraud and bot attacks to keep your account safe.

You can manage cookies via browser settings. Blocking essential cookies may limit platform features. We will ask for your cookie consent on your first visit.

GT99 complies with GDPR and international privacy laws. This gives you the following rights:

To exercise any of these rights, please [email protected]contact our support team via email. We typically respond within 30 days.

GT99 is strictly for users aged 18 and above. We do not intentionally gather personal information from anyone under this age.

• We verify your date of birth when you sign up.
• In suspicious cases, we may ask for KYC documents to confirm your identity and age.
• If we discover an account belonging to a minor, we promptly close it and erase all associated data.
• Parents can request the deletion of their child’s information, and we will act promptly.

GT99 employs top‑tier security technology to safeguard your information. Our security framework consists of:

• SSL/TLS Encryption: All data transmissions are secured using 256‑bit AES encryption.
• Two‑Factor Authentication (2FA): An extra OTP verification step is applied during login to protect your account.
• Firewall Protection: Advanced firewalls block unauthorized access attempts.
• Regular Security Audits: Independent security experts perform regular audits of our systems.
• Data Backup: Your information is backed up across several secure servers to prevent loss.
• Access Control: Only authorized staff members have access to personal data, and on a need‑to‑know basis.
• Suspicious Activity Alerts: We send you instant notifications for any unusual login attempts or transactions.

GT99 integrates with third‑party services such as payment gateways, game providers, and identity verification partners. Each of these services operates under its own privacy policy.

• Any information you provide to these third parties is governed by their respective privacy policies.
• GT99 is not directly liable for privacy breaches caused by these external services.
• We only collaborate with trusted, fully licensed partners.
• All partners have signed our strict data protection agreement.

For details on third-party privacy practices, please visit the official website of each organization.

GT99 reserves the right to update this Privacy Policy at any time. When changes occur, we take the following steps:

• For significant changes, we will send a notification to your registered email address.
• A notice will be posted on the platform’s homepage.
• The “Last Updated” date at the top of this page will be revised.
• Continuing to use the platform after the changes indicates your acceptance of the updated policy.

We encourage you to visit this page regularly to stay informed about the latest version of our Privacy Policy.

For any questions, concerns, or requests regarding this Privacy Policy, you can reach our dedicated Privacy Team. We are able to respond in Bengali.

• Email: [email protected]
• Live Chat: Click the chat icon at the bottom-right corner of the platform.
• Average response time: within 24 hours.
• Data deletion requests are processed within a maximum of 30 business days.